Support

A person reads every message.

Email support@stepli-app.com. We usually reply within one or two business days.

Common questions

How do I cancel my subscription?

Subscriptions are managed by the App Store or Google Play, not inside Stepli. On iPhone: Settings, your name, then Subscriptions. On Android: Play Store, your profile icon, then Payments and subscriptions.

How do I delete my account?

See Delete your account.

Is my data backed up?

If you are signed in, your steps sync to our service and your other devices. We do not currently promise a separate disaster-recovery backup, so use Export my steps in Settings to keep an independent JSON copy. Without an account, your steps stay on your device only.

Does Stepli work offline?

Yes, fully. Sync happens on its own once you are back online.

What happens when the free preview ends?

Stepli becomes the free version and keeps working. Everything you have written stays, and nothing is billed. You can subscribe later if you want the full app back.